Warranty Terms and Regulations

Warranty on our products is valid for 24 months. The first year of warranty is covered by the first installation and lighting-on done by an authorized Technical Service . The second year of warranty is valid only if maintenance and seasonal cleaning are made, and documented by all product references.

Our products shall be installed following the applicable Regulations of the Country of installation.

Installation of our products is ruled by the UNI 10683 Regulation. This Regulation establishes check, installation, and maintenance requirements of equipment intended to the ambient heating and/or to warm sanitary water production and cooking, both by natural damper devices on smoke side, than by forced damper devices, having rated thermal power of ≤ 35 kW, feed by solid biofuels, as per UNI EN14691 Regulations series. This Regulation provides also that the installer deliver to the owner, as per applicable Rules, the declaration of conformity of the equipment, complete with:

  • Use and maintenance manual of all the equipment;
  • Picture or copy of the chimney plate;
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